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Writing Effective Administrative Policies

Lewis Eisen

Ottawa, Canada

Lewis S. Eisen, B.A., J.D., C.I.P.  combines his legal background with his knowledge of policy writing to bring a clear, defensible approach to writing administrative policies, directives, and guidelines. 


He obtained a law degree at the University of Toronto and practised law in the same city for a few years. In 1986 he moved into the area of law office technology management, a field still in its infancy at the time. He worked with a variety of profit and nonprofit organizations, gaining extensive experience in the corporate support function. 


Between 2001 and 2017 he worked for the Government of Canada, spending the last several years specializing in developing administrative policies, mostly for the information management support function. He has written several books and dozens of articles for journals and newspapers, and speaks frequently at venues across the United States and Canada. 


Lewis has worked with people and organizations that want to provide high-quality skills training to their employees, members, or customers. Lewis’s Perfect Policies™ approach has been adopted by groups in organizations across the US, Canada, and the UK.

Lewis Eisen holds B.A. and J.D. degrees from the University of Toronto, and a Certified Information Practitioner (C.I.P.) designation from AIIM.  He has been teaching adults for over 40 years, and speaks at venues across the United States and Canada.

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